Last Updated: May. 2025
Welcome to FlowDevs! These Terms of Service ("Terms") govern your use of our website, services, and any purchases made through our platform, including subscriptions and one-time purchases. By accessing or using our services, you agree to these Terms.
1. Acceptance of Terms
By using our services, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.
2. Services & Subscriptions
2.1 IT Consulting Services
Retainer & Subscription Plans
- Our retainer and subscription plans provide ongoing access to design, development, or IT consulting services.
- Subscription payments are billed monthly based on the selected plan.
- Any included project work within a plan is subject to scope and timeline agreements.
- Projects outside of a subscription will be quoted separately and require payment upon completion. Larger projects may require an initial deposit and milestone-based payments, which will be outlined in the project agreement.
2.2 Software Downloads and Services
Subscription Plans
- Our software services are available through subscription-based plans, granting users access to specific software, features, and updates.
- Plans vary based on functionality, user count, or other usage-based criteria.
- All software services require an active subscription for continued access.
- Users must comply with licensing agreements and usage restrictions as outlined in the plan details.
3. Payments & Billing
3.1 Payment Processing
- Payments are processed securely via Stripe.
- By providing payment details, you authorize us to charge your payment method for the agreed amount.
3.2 Subscription Renewals & Cancellations
- Subscriptions automatically renew each billing cycle unless canceled before the renewal date.
- Cancellations must be requested via your account dashboard or by contacting us at least 14 business days before renewal.
- No refunds are provided for partial months or unused services.
3.3 Payment Terms & Auto-Charge
- Invoice due dates must align with the payment terms specified in the agreement (e.g., Net 0, Net 15).
- If payment is not received by the due date, our Finance team is authorized to automatically charge the client’s card on file for the outstanding balance.
- All automated charges will be processed through our approved payment gateway and will comply with PCI-DSS standards.
3.4 Late Payments
- Unpaid invoices beyond 14 days may result in service suspension until payment is received.
- A late fee may apply for overdue invoices.
3.5 Price Changes
- We reserve the right to modify pricing for our services and subscription plans at any time. Any changes to pricing will be communicated to existing subscribers at least 14 days in advance via email or through your account dashboard. Updated pricing will take effect at the start of the next billing cycle following the notice period.
- If you do not agree to the new pricing, you may cancel your subscription before the next billing cycle. Continued use of the services after the price change goes into effect constitutes acceptance of the new pricing.
4. Intellectual Property
- All design, code, and assets created under our services remain the intellectual property of FlowDevs until full payment is received.
- Clients receive a license to use deliverables for their intended purpose upon full payment.
5. Refunds & Termination
- Due to the nature of our services, we do not offer refunds for completed work.
- We reserve the right to terminate services for violations of these Terms or failure to make payments.
6. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
- Our maximum liability shall not exceed the amount paid by you for the services in the last 3 months.
7. Modifications to Terms
We may update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.
8. Contact Us
For questions or requests regarding this Privacy Policy, please contact us at: here
